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Terms of service

The service

Shopkeeper SEO researches, writes and publishes blog articles for your Shopify store, and shows how your store is doing in Google and AI answers. Features may improve and change over time.

Plan, trial and billing

  • The plan costs $120 a month and includes up to 4 articles a month, plus rank tracking, AI answer monitoring, store health checks and Search Console reporting.
  • New stores get a 7 day free trial, which includes one article. Each store can have one free trial.
  • Shopify bills you with your other apps, every 30 days. You can cancel any time from your Shopify admin, and the plan ends at the end of the period you've paid for.
  • We don't refund part months, except where the law says we must.
  • Articles that aren't used in a month don't roll over.

Your content

Articles and images we create for you are yours to keep and use, including after you cancel. You give us permission to use your store's content, such as product details and photos, to write and publish them.

You're responsible for what's published on your store. Every article goes through our checks, including a fact check, but we can't promise every detail is right for your business. You can approve every article before it goes live, ask for changes, or unpublish it in Shopify at any time.

Results

Search engines and AI assistants decide their own rankings and answers. We work hard to help you be found, but we can't guarantee any ranking, traffic, mention or sales.

Fair use

Please don't use the app for anything illegal, harmful or misleading, or try to break, overload or copy it. We may decline topics or products we're not comfortable writing about, and we may suspend a store that breaks these terms.

Other services

The app relies on Shopify, Google and other providers. Their own terms apply to your use of them, and we're not responsible if they're unavailable or change.

Liability

We provide the service with reasonable care and skill. To the extent the law allows, we're not liable for indirect losses such as lost profits or lost sales, and our total liability to you is limited to what you've paid us in the 12 months before the claim. Nothing here limits liability that can't be limited by law.

Ending

You can stop at any time by uninstalling the app. We can end the service with 30 days' notice, or straight away if these terms are seriously broken.

Changes and law

If we change these terms in a way that matters, we'll tell you at least 14 days before. These terms are governed by the law of England and Wales.

Contact

Questions? Email hello@shopkeeperseo.com.